ORDERING

CAN I USE A PROMOTION CODE DURING CHECKOUT?

Yes, enter any valid promotional code at checkout to receive a given discount.

HOW SOON WILL MY ORDER SHIP?

We make every attempt to process orders as soon as possible. Your order will ship within 1 business day after your order has been received at our fulfillment center(s). If an order is placed on a Friday, your order may not be processed until the following Monday. Please expect longer fulfillment times during holidays.

WHAT HAPPENS IF MY PRODUCT IS OUT-OF-STOCK?

If the item you ordered is out-of-stock or backordered, a representative from our Support Team will contact you to provide possible options and/or a refund for the out-of-stock item(s).

WHEN CAN I EXPECT MY BACK ORDERED PRODUCT?

If the item you ordered is on backorder, you can expect your product within a few weeks. If you would like a more exact date of arrival our Support Team will be happy to help you out.

HOW CAN I VIEW MY RECENT ORDERS?

You can review any old or recent order by accessing your account dashboard. You can go there by logging in here or by clicking the account icon at the top of the webpage. 

HOW SECURE ARE MY ORDER TRANSACTIONS?

All transactions are encrypted with the use of a Secure Socket Layer (SSL) Certificate to protect sensitive information such as usernames, passwords and credit card numbers. All your information is securely transferred over the Internet to safeguard each individual transaction.

  

SHIPPING INFORMATION

WHAT COUNTRIES DO YOU SHIP TO?

We ship to all U.S states including Alaska and Hawaii. Currently we do not ship internationally but are working on it. 

DO YOU SHIP TO P.O BOXES?

Yes, we do deliver to P.O Boxes in all U.S states via USPS. 

DO YOU SHIP TO APO, FPO AND DPO MILITARY ADDRESSES?

Yes, we do ship to APO, FPO and DPO military addresses via USPS. 

HOW DO I TRACK MY ORDER?

You can track your order by using the tracking number that was included on your Order Shipping Confirmation email or by accessing your account and reviewing the order in your account dashboard. You can go there by logging in here or by clicking the account icon at the top of the webpage. 

  

RETURNS

WHAT IS YOUR RETURN POLICY?

We stand behind our products with a 60 day satisfaction guarantee. If not satisfied for any reason and wish to return please contact our Support Team at support@rdbody.com. After contact further instructions will be given to process your return and receive a refund. You can review our Return & Exchange policy here. 

If the product was purchased from a retailer, just return the unused portion of your product with receipt to the retailer where purchased within 60 days for a full refund. 

WHAT IS YOUR REFUND POLICY?

To receive a refund, please contact our Support Team at support@rdbody.com. If required, your refund will be issued once your return has been received. If no return is required by our Support Team, you will receive a refund.

 

ACCOUNT MANAGEMENT

HOW DO I CREATE AN ACCOUNT?

You can create a free account by clicking here or by clicking the account icon at the top of the webpage and clicking the "Don't have an account?" from the account login screen. 

HOW DO I CHANGE OR RESET MY PASSWORD?

You can change your password from your account dashboard. If password is forgotten, you can reset your password by clicking the "Forgot your password?" from the account login screen. 

HOW DO I CHANGE MY EMAIL ADDRESS ON MY ACCOUNT?

You can change your email address from your account dashboard.

 

TERMS & PRIVACY

For our terms of service and privacy information, please visit our Privacy & Terms section.